FAQs
More FAQs- What is different about your Protect-3 AdvanceTM program that I can't get from another provider?
- Can I use off the shelf cleaning products on my floors?
- Are there instructions to follow after my carpets are cleaned?
ServiceMaster Clean has developed our proprietary Protect-3 Advance program to help protect the ongoing and continuous health and safety of our customers’ facilities and their occupants. Our program provides you with solutions that help to:
- Bring your facility to a healthy and safe state
- Keep your facility in that healthy and safe state
Incorporated into our Program are state-of-the-art equipment to not only deliver the best cleaning and disinfection solutions to our customers but also provides you with scientific validation that we have done just as we promised – delivered to you a healthier and safer facility for you and your colleagues!
All acrylic floor finishes can be damaged by highly alkaline products and alcohols such as the kind that you might see in hand sanitizers. If you must clean your floor yourself, we recommend using a neutral cleaning agent specifically recommended for cleaning acrylic floor finishes. ServiceMaster of Victoria can provide more information on a suitable product.
Immediately after cleaning, it’s best to allow carpets to dry for 6-8 hours before walking on them. Walking on them may flatten the fibers. Use air movers if needed to help air circulation as this will speed up the drying time. If a carpet protector such as ScotchgardTM was applied, foot traffic should be minimized for up to 24 hours to let the product cure. Don’t move any furniture back in place until carpet is completely dry or the Scotchgard carpet protector has cured.
